Privacy Policy
This policy explains what information we collect when you visit adberry.ca or work with us, how we use it, and the choices and rights you have.
Who we are & scope
Adberry (“Adberry,” “we,” “us,” or “our”) is a digital advertising and performance-marketing company. We help businesses plan, launch, and optimize advertising campaigns across major advertising platforms, and we build tooling that supports that work.
This Privacy Policy applies to our website at adberry.ca (the “Site”) and to the services, inquiries, and business relationships we handle through it. It does not govern the independent privacy practices of the third-party advertising platforms or clients we work with, each of which maintains its own policies.
Information we collect
(a) Information you provide
When you contact us, submit an inquiry or contact form, or engage our services, you may give us:
- Contact details — such as your name, email address, phone number, and company name.
- Business details — such as your role, website, industry, budget range, marketing goals, and other information you choose to share about your business.
- Correspondence — the content of messages, proposals, and other communications you send to us.
(b) Information collected automatically
When you visit the Site, we and our service providers may automatically collect:
- Device & browser data — such as browser type, operating system, and screen settings.
- Network data — such as your IP address and general (city- or region-level) location derived from it.
- Usage data — such as pages viewed, links clicked, referring pages, and the dates and times of your visits.
- Cookies & identifiers — set by us or our analytics providers to keep the Site working and to understand how it is used.
How we use information
We use the information above to:
- Operate, maintain, and secure the Site.
- Respond to your inquiries and communicate with you.
- Provide, deliver, and improve our advertising and performance-marketing services.
- Analyze how the Site is used so we can measure performance and improve content and functionality.
- Comply with legal obligations and enforce our terms and agreements.
Cookies & tracking technologies
We use cookies and similar technologies (such as pixels and local storage) to keep the Site functioning, remember preferences, and gather analytics about usage. Some cookies are essential; others are used for measurement and improvement.
You can control cookies through your browser settings — most browsers let you refuse or delete cookies, or alert you when one is set. You can also opt out of certain analytics and advertising cookies using the tools those providers offer (see Third-party services below). Blocking some cookies may affect how parts of the Site work.
Third-party services
We rely on trusted third parties to run the Site and deliver our services. Depending on the engagement, these may include:
- Analytics providers — to understand Site usage and performance (for example, web analytics tools).
- Advertising platforms — the advertising networks we integrate with to plan, run, and measure campaigns (for example, Meta, Google, and TikTok advertising platforms).
- Infrastructure & communication providers — such as hosting, email, and form-handling services.
Each of these providers processes information under its own privacy policy. We encourage you to review the policies of the platforms you use.
How we share information
We do not sell your personal information. We share information only in these limited situations:
- Service providers — with vendors who perform services on our behalf (such as hosting, analytics, and email), bound to protect the information and use it only for those services.
- Legal requirements — when required to comply with applicable law, regulation, legal process, or an enforceable governmental request, or to protect our rights, safety, or property.
- Business transfers — in connection with a merger, acquisition, financing, or sale of assets, subject to this policy.
Data retention
We keep personal information only as long as needed for the purposes described in this policy — to respond to your inquiry, provide our services, and meet legal, accounting, or reporting obligations. When information is no longer needed, we delete or anonymize it.
Your rights & choices
Depending on where you live, you may have the right to access, correct, delete, or receive a copy of your personal information, and to object to or restrict certain processing. You can also opt out of marketing communications at any time.
EEA/UK (GDPR). If you are in the European Economic Area or the United Kingdom, you have rights to access, rectification, erasure, restriction, portability, and objection, and the right to lodge a complaint with your local data protection authority.
California (CCPA/CPRA). If you are a California resident, you have the right to know what personal information we collect, to request deletion or correction, and to opt out of the “sale” or “sharing” of personal information. As noted above, we do not sell personal information. We will not discriminate against you for exercising these rights.
To exercise any of these rights, contact us at privacy@adberry.ca. We may need to verify your identity before responding.
Data security
We use reasonable administrative, technical, and organizational measures designed to protect personal information against loss, misuse, and unauthorized access. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.
International data transfers
We are based in Canada and work with service providers that may be located in other countries. As a result, your information may be processed and stored outside your country of residence, where data protection laws may differ. Where required, we take steps to ensure appropriate safeguards are in place for such transfers.
Children’s privacy
The Site and our services are intended for businesses and are not directed to individuals under 18. We do not knowingly collect personal information from children. If you believe a child has provided us information, contact us and we will delete it.
Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. Material changes may be communicated through the Site. Your continued use of the Site after an update means you accept the revised policy.
Arqo — Advertising Automation
Arqo is Adberry’s internal advertising-automation tool. It connects to advertising platforms (including Meta) via their official APIs to create and manage advertising campaigns on ad accounts that Adberry owns or is authorized to manage. Arqo accesses advertising data (ad account settings, campaigns, and aggregated performance reporting) through authorized business API credentials. It does not collect, store, or process personal information about individual platform users, and it does not use any consumer login. To request deletion of any data associated with our use of a platform, contact privacy@adberry.ca.
How to contact us
If you have questions about this policy or how we handle your information, reach us at:
- Email — privacy@adberry.ca
- Contact form — via our contact page